The purchase ID, sometimes referred to as the invoice ID, is input by you at the time of a transaction. The login name used at the time the transaction was processed. Only available when processing through Qualpay Virtual Terminal, Qualpay Payment Gateway, Qualpay Recurring Billing, and Qualpay Invoicing. You can use this number to search both the Dispute History and Transactions for the correlating dispute or initial transaction. For chargeback adjustments, the acquirer reference number is used as the deposit reference number. It is a unique number that both the acquirer and the issuer can use to identify a transaction, available after the transaction is settled. The Payment Gateway ID uniquely identifies a transaction.Īn 11-digit number generated by the product initiating the transaction. Only available when processing through Qualpay Virtual Terminal, Qualpay Payment Gateway, Qualpay Checkout, Qualpay Recurring Billing, and Qualpay Invoicing. “Other” is used for selecting transactions processed through a third party payment gateway, or other non-Qualpay systems. Options are Virtual Terminal, Subscription, Qualpay Checkout, Qualpay Invoicing, Qualpay Payment Gateway, Visa Straight Through Processing, or Other. The source of the transaction is the product originating a transaction. Payment types are Visa, MasterCard, American Express, Discover, or ACH payment. Format for ACH payments is xxxxxxxxxxxx1234. The format for credit cards is 123456xxxxxx1234. Primarily viewable for consolidated accounts. The “Doing Business As” name listed on your Qualpay Account. Section 2 - Transaction Detail Summary Field View the Transaction Lifecycle Status Data: Adjustment tab table for a definition of the fields in this section. The related cases provide all disputes that correlate with the original transaction.Īdjustment tab: Displays associated adjustments for a transaction correlated with the disputed information. The table contains the Dispute Data, Original Transaction Data, and any Related Cases. View the Transaction Lifecycle Status Data: Disputed tab table for a definition of the fields in this section. View the Transaction Lifecycle Status Data: Refunded tab table for a definition of the fields in this section.ĭisputed tab: Displays dispute information. Refunded tab: Displays the refunded information. View the Transaction Lifecycle Status Data: Deposit tab table for a definition of the fields in this section. View the Transaction Lifecycle Status Data: Settled tab table for a definition of the fields in this section.ĭeposit tab: Displays the deposit information. Settled tab: Displays the settled transaction data. If you are processing transactions with a Qualpay API, you can select and view the Transaction Log detailing the Request URI, Request, and Response at the bottom of the Authorized tab. View the Transaction Lifecycle Status Data: Authorized tab table for a definition of the labels in this section. The tabs in this section provide a view of the associated data:Īuthorized tab: Displays the authorization transaction data. The stages of a transaction are: Authorized, Settled, Deposit Sent, Refunded, Disputed, and Adjustments. Section 4 - Transaction Lifecycle Status Data: Note that the color of the tabs is orange when a stage is still in process and green when the stage is complete. Regardless of the transaction status, you can always select View Receipt to print or email receipts to additional recipients. For transactions with the status of Deposit Sent, a Refund action is available. Void and Capture are available for Authorized transactions with an Authorized status and Void is available for transactions with a Settled status. Which actions are available depends on what stage a transaction is in. The action options are only available for transactions processed through Qualpay Virtual Terminal, Qualpay Payment Gateway, Qualpay Checkout, Qualpay Recurring Billing, and Qualpay Invoicing. Section 3 - Actions: Actions are available to the right of the Summary. View the Transaction Detail Summary table for a definition of the labels. Section 2 - Summary: Provides at-a-glance important data for a transaction. A transaction may not complete all of the stages. The color of each icon is orange when a stage is still in process, and green when the stage is complete. Section 1: Provides a lifecycle diagram view of a transaction status. The view provides an up to date status of a transaction. The Transaction Details view is accessible from a variety of reports including the Transactions menu option, and from Reports: Pending Transactions, Batch History, Settled Transactions Lookup, and Dispute History.
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